Own your digital restaurant brand

Your Own Restaurant Website, Ordering and Delivery Experience

Your online ordering channel should feel like your restaurant—not a generic marketplace listing. RootPOS helps you offer a dedicated digital storefront where customers can browse your menu and place pickup or delivery orders directly with your business. Orders stay connected to the same kitchen, customer and reporting workflows your team already uses.

What this solution helps you do

A storefront for your brand

Present your restaurant name, menu and identity through a dedicated ordering experience designed around your business.

Direct pickup and delivery orders

Let customers order from you directly while your team manages the order in the same operational workflow.

Connected kitchen operations

Move website orders into the POS and kitchen queue without repeatedly copying information between systems.

Stronger customer relationships

Use direct order history and loyalty tools to understand repeat customers and encourage them to return to your brand.

Delivery workflow visibility

Keep order details, customer addresses, preparation progress and dispatch status organised in one place.

Control beyond marketplaces

Build an owned ordering channel alongside third-party platforms so your restaurant is not dependent on a single source of demand.

How the workflow fits together

  1. STEP 1

    Publish your branded menu and ordering website

  2. STEP 2

    Customers choose pickup or delivery

  3. STEP 3

    Orders flow to the POS and kitchen

  4. STEP 4

    Track fulfilment and build repeat relationships

Frequently asked questions

Can my restaurant have its own online ordering website?

Yes. RootPOS supports a dedicated ordering experience centred on your restaurant and connected with its menu and order workflow.

Can customers order pickup and delivery directly?

Yes. Customers can choose supported fulfilment options when ordering, while the restaurant manages incoming orders and progress from its dashboard.

How is direct ordering different from a delivery marketplace?

A direct channel gives the restaurant more control over its brand and customer journey. It can complement marketplace listings while encouraging customers to return through the restaurant's own channel.

Do online orders connect to the kitchen?

The ordering workflow is designed to connect incoming orders with the POS and kitchen process, reducing the need to re-enter order details manually.